Account Executive – Social Media
Email resumes to jobs@sunwestpr.com
Account Executives are an integral player on Sunwest’s account team. Social media is always evolving and encompasses a variety of tasks to ensure client success, which is why the person in this position will perform a wide range of duties including: content creation, publishing and monitoring, report generation, hashtag research, influencer research and outreach, media/influencer monitoring and tracking and other assigned tasks to support the client’s PR/marketing strategy and goals.
RESPONSIBILITIES
- Create and implement social media strategy to align with client goals
- Draft, edit, review, publish and share engaging content regularly on behalf of clients
- Respond to queries in a timely manner and monitor in real time for comments and reviews
- Ensure profile/cover photos, about sections, contact information and other static properties stay updated and recommend refresh as needed
- Suggest and implement new campaigns to increase followers, engagement and impressions
- Stay up to date with current social media technologies, trends and best practices
- Regularly seek opportunities for professional development (webinars, certifications, etc.)
- Create and/or provide feedback on project recommendations and timelines
- Pull & analyze social metric reports on a monthly, quarterly and annual basis
- Prepare account service-related documents such as meeting agendas and meeting reports
- Liaise with graphic design team to create compelling social assets
- Participate in and document discussions during client and internal meetings
- Assist in managing Sunwest’s social media profiles, including drafting and monitoring posts, reporting on post performance and engaging with audience
REQUIRED SKILLS
- Ability to generate creative but grammatically correct copy
- Familiarity with in-platform social posting and publishing/reporting through Sprout Social
- Familiarity with Asana or similar project management tool
- Solid knowledge of how to effectively utilize Instagram, Facebook, LinkedIn, Twitter and TikTok
- Familiarity with creating, implementing, optimizing and tracking social media ads
- Extremely organized and committed to following appropriate approval processes
- Detail oriented, creative and agile
- Proficient multitasker
- Ability to learn quickly, take direction and work well with others
- Professional demeanor within and outside office while conducting agency business
EXPECTATIONS
- Know Sunwest’s clients and their industries
- Develop and maintain a working-level understanding of assigned clients’ industries, company culture, products/services and strategic communications plans
- Communicate with clients in a professional, efficient manner
- Continually seek ways to add value to the client-agency relationship
- Demonstrate problem-solving abilities to address each unique client’s needs
EDUCATION
Sunwest Account Executives will hold a degree in public relations, marketing, communications or journalism and 1+ year of relevant work experience, agency or corporate. Communications expertise, outstanding time management skills and a passion for public relations and social media are essential to succeed in this position.